SELFSERVICE
PORTALS

Efficiency for your organization.
Control for your user.

Weergave van planning en plaatsing app voor StandbyZorg

If you truly want to serve your customers and users and stand out with your service, we develop the portal that makes this possible. An intuitive digital environment where users independently manage their affairs—safe, clear, and available 24/7. Less pressure on your organization, more control and confidence for your users.

Customer portal

Customers manage their orders, track their status, and easily adjust their details.

Employee Portal

Employees handle HR matters, find IT support, and stay informed through internal communication.

Member Portal

Members manage their membership, have access to documents and information, and can actively participate.

Patient Portal

Patients view their medical records, schedule appointments, and communicate with healthcare providers.

Tenant or Dealer Portal

Tenants or dealers have access to information, forms, and direct contact.

Customer portal

Customers manage their orders, track their status, and easily adjust their details.

Employee Portal

Employees handle HR matters, find IT support, and stay informed through internal communication.

Member Portal

Members manage their membership, have access to documents and information, and can actively participate.

Patient Portal

Patients view their medical records, schedule appointments, and communicate with healthcare providers.

Tenant or Dealer Portal

Tenants or dealers have access to information, forms, and direct contact.

Customer portal

Customers manage their orders, track their status, and easily adjust their details.

Employee Portal

Employees handle HR matters, find IT support, and stay informed through internal communication.

Member Portal

Members manage their membership, have access to documents and information, and can actively participate.

Patient Portal

Patients view their medical records, schedule appointments, and communicate with healthcare providers.

Tenant or Dealer Portal

Tenants or dealers have access to information, forms, and direct contact.

Customer portal

Customers manage their orders, track their status, and easily adjust their details.

Employee Portal

Employees handle HR matters, find IT support, and stay informed through internal communication.

Member Portal

Members manage their membership, have access to documents and information, and can actively participate.

Patient Portal

Patients view their medical records, schedule appointments, and communicate with healthcare providers.

Tenant or Dealer Portal

Tenants or dealers have access to information, forms, and direct contact.

Usability
& performance

Usability & performance

The more user-friendly, the less burden on your support teams.

Relevance &
personalization

Information and functionalities tailored to and manageable by the user.

Does the platform provide sufficient added value for the requester, provider, and the platform itself?

Information and functionalities tailored to and manageable by the user.

Safety
& privacy

GDPR-proof, SSL and clear rights.

Integration

Seamless integrations with existing systems and back office, CRM or ERP.

Does the platform provide sufficient added value for the requester, provider, and the platform itself?

Seamless integrations with existing systems and back office, CRM or ERP.

Twee developers werken samen achter laptop

Adoption
& activation

Onboarding, internal engagement and support.

In over 20 years, we have developed multisided marketplaces in

various sectors. As a result, we understand the dynamics, challenges, and opportunities.

Job market

Healthcare organizations

Social organizations

Construction & logistics

Travel industry

Member organizations

Mobility

Financial services

Energy

Retail

Recommerce

STANDBY ZORG

Many more care hours and capacity through a new digital core

STANDBY ZORG

Many more care hours and capacity through a new digital core

STANDBY ZORG

Many more care hours and capacity through a new digital core

APPJECTION

Successful customer environment that increases customer satisfaction

APPJECTION

Successful customer environment that increases customer satisfaction

APPJECTION

Successful customer environment that increases customer satisfaction

SERVICE APOTHEEK

Medication adherence doubles with revamped app

SERVICE APOTHEEK

Medication adherence doubles with revamped app

SERVICE APOTHEEK

Medication adherence doubles with revamped app

Patty van de Wetering

Product owner Standby Zorg

“Care should be about care. Thanks to our new portal, administrative tasks have been reduced to the essentials. Digitalizing has really allowed us to give more personal attention to clients.”

HOW

WE WORK

HOW

WE WORK

Freshheads is involved in all essential stages of developing a successful self-service portal. Our strategists, designers, and developers form a well-coordinated team. Together, we do everything possible to create digital value as a business partner that truly makes a difference.

Approach

Strategy

We begin with an understanding of your processes, target audiences, and systems. What should the portal solve? Where is the greatest gain for both users and your organization?

Design

We design a user-friendly environment with clear flows, tailored to different roles or permissions. Always intuitive, personal, and accessible.

Development

With a smart combination of accelerators and custom development, we quickly create a first version. Everything is securely integrated with your existing systems.

Growth

We continue to develop based on data, feedback, and changing desires or ambitions. This way, your portal grows along with your organization.

Strategy

We begin with an understanding of your processes, target audiences, and systems. What should the portal solve? Where is the greatest gain for both users and your organization?

Design

We design a user-friendly environment with clear flows, tailored to different roles or permissions. Always intuitive, personal, and accessible.

Development

With a smart combination of accelerators and custom development, we quickly create a first version. Everything is securely integrated with your existing systems.

Growth

We continue to develop based on data, feedback, and changing desires or ambitions. This way, your portal grows along with your organization.

Strategy

We begin with an understanding of your processes, target audiences, and systems. What should the portal solve? Where is the greatest gain for both users and your organization?

Design

We design a user-friendly environment with clear flows, tailored to different roles or permissions. Always intuitive, personal, and accessible.

Development

With a smart combination of accelerators and custom development, we quickly create a first version. Everything is securely integrated with your existing systems.

Growth

We continue to develop based on data, feedback, and changing desires or ambitions. This way, your portal grows along with your organization.

CUSTOM + ACCELERATORS

With accelerators and integrations where possible and customization where it makes a difference, we arrive at one powerful ecosystem. Built on years of experience, tailored to your ambitions.
Built on years of experience, tailored to your ambitions.

With accelerators and integrations where possible and customization where it makes a difference, we arrive at one powerful ecosystem. Built on years of experience, tailored to your ambitions.

Built on years of experience, tailored to your ambitions.